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背景介紹
語言點
1. 表明公司的生產產品
It produces...
2. Open Morning / Open Day :a day when a school or an organization invites the public to come in and see the work that is done there
3. 敘述某人的工作職責
Sb's responsibility is to ...
I work in the Accounts department.
I'm responsible for invoicing our customers
I'm in charge of sending our invoices.
I deal with invoices and payments.
1.3 Reporting to Reception
Conversation 1
1.3.1 I don't have anyone of that name here. 我這沒有叫這個名字的人在啊 .
1.3.2 It's spelled ...
注 : 詢問別人如何拼寫的時候 "How to spell" 是中式英語 , 應該問 "How do you spell ..." 或 "Can you tell me how to spell..."
1.3.3 It happens all the time. 這樣的事情常發生 ( 安慰別人的話 )
如 : 等公交車的時候 , 它偏不來 , 就可以說 "Things like that happen all the time"
1.3.4 Just take the lift to the third floor and it's the second door on your left. Room 313
1.3.1 You are seeing Mrs. Woolf.
注 : see 並不是表示看見 , 而是指約見 . 有時候也是指男女約會 .
E:I am seeing her on Friday.
1.3.2 I'll just check I've spelled that correctly.
1.3.3 Sorry about that
1.3.4 That's quite all right.
Conversation 2
Americans often converse on a first-name basis in a casual, friendly manner. If an American business person uses a first name in an introduction, it would be considered snobbish and unfriendly not to do the same. If you're unsure of how friendly or formal the situation is (in speech and in writing), use addresses such as Dr., Ms., Miss, Mrs. or Mr., along with the person's last name. If you're unsure of a woman's marital status, use Ms. [miz].
1.3.1 I can assure you I'm a woman.
我向你保證產品質量
E:I can assure you of its quality.
1.3.2 You can't miss it.
指路時候的常用語 , 給對方以信心 , 肯定不會錯過 , 一定會找到的 . 注意 "can" 和 "can't " 的發音 .
I can swim/ I can't swim. 重音不同
Conversation 3
B: 我是小強，從蘇州打過來。我只是想告訴你們我本來應該 10 點來開銷售會，可是我會遲些 A: 到。我十一點才能到。
B: 謝謝您通知我們，強哥。我會轉告他們的，我們期待著您一會兒見到您。
A: 再見。
表達方式總結:
4.1 This is ____ calling from______
4.2 I just want to let you know that_____________
4.3 I'm supposed to be coming at 10 for ________, but I'm going to be a bit late.
4.4 I won't be able to make it before ____
4.5. Thanks for letting us know.
4.6 I'll pass on the message.
注 : 打電話告之將遲到的'三步曲
第一、 告之對方自己是誰從哪裡打來
第二、 告之對方打電話的目的
第三、 可能到達的時間
請學生將各個句子對應的表達對應起來。
遇到由於己方疏忽產生的錯誤時候的迴應 :
第一,承認錯誤 I'm very sorry, but that's a mistake.
第二,誠摯道歉 I really am extremely sorry about this
第三,提供解決方案 I'll tell you what I'll do 如不能及時答覆可說 I'll be back to you in a few minutes. 或 Can I get back to you ....?
第四,保證下不為例 I promise this won't happen again.
