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前臺接待用英語應該怎麼說

綜合管理 閱讀(1.51W)

大家在學習英語的過程中,可能會接觸到前臺接待這個詞,那麼前臺接待用英語如何說呢?下面是小編為你整理的前臺接待英語,希望對你有幫助。

前臺接待用英語應該怎麼說

  前臺接待英語

Reception clerk.

  前臺接待工作需要用到的英語

1. 接電話時不可以簡單地回答“Hello”,而應報上自己的公司或所屬單位的名稱。例如:

“Hello, this is Information Desk.”

您好,這裡是問詢處。

“Information Desk speaking. May I help you?”

問詢處,請問您要服務嗎?

2.打錯電話時

如果是外線打錯時,可以回答:

I am afraid you have the wrong number.

不好意思,您打錯電話了。

This is the LI JIA Hotel, 2234-1156.

這裡是麗嘉酒店,電話是2234-1156。

如果是匯流排轉錯內線時,可以回答:

This is Room Reservations. I’ll transfer your call to Restaurant Reservations.

這裡是客房預約處,我幫您轉接到餐廳預約櫃臺。

I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.

不好意思,這是直接電話。我們無法為您轉接中式餐廳。請您改撥2234-1156,好嗎?

3.當負責的'工作人員不在時

I am afraid is out at the moment. He should be back around 5 p.m.

不好意思,林先生現在外出。他應該會在下午5點左右回來。

I am afraid is on another line. Could you hold the line, please?

不好意思,郝先生正在講電話。請您在線上稍侯好嗎?

I’ll tell him to call you back when he returns.

他回來時,我會請他回電。

May I have your name and phone number, please?

請告訴我您的大名和電話好嗎?

4.當會話結束時

結束電話中的對話時,不可以簡單說“bye-bye”,最好說:

Thank you for calling.

感謝您的來電。

You are welcome, sir.

先生,不客氣。

We look forward to hearing from you.

我們靜候您的佳音。

Please contact me if you have any further questions.

如果您有任何其他問題,請和我聯絡。

  前臺接待客人的英語例句

Good morning/afternoon!早上好/下午好

Hi! Can I help you?/How can I help you?/Are you being helped?

您好!你有什麼事嗎?

Did you make an appointment with him/her?

你跟他/她預約了嗎?

What's your name?

你叫什麼名字?

How to spell your name?

怎麼拼寫你的名字?

May I see your ID, please?

你有證件嗎?

Give me one second please. /

請稍等

One moment please, let me call him/her first.

稍等,我給他/她打個電話.

I'm sorry. He is busy right now. Would you like to call back later?

對不起.他正忙.您過一會再打來好嗎?

He was here just now. He just stepped out.

他剛才還在這.他剛出去.

Would you like to leave a message?

您要留言嗎?

I'm sorry. He is talking on the phone now. Please call back later.

對不起,他在打電話.請過會再打來.

May I know who is calling?

請問您是哪位?

Nobody answered the phone.

沒人接電話.

Please sign your name here.

請在這簽名.

Take care!

保重!

Have a good day!

開心

Have a nice weekend!

週末開心

Have a good one!