●擔心、惦念
你怎麼了?
What's the matter? *用於對方身體不舒服或對方有什麼異常時。
What's the matter? You look sad. (你怎麼了?顯得這麼傷心。)
Nothing. I'm just tired. (沒什麼。我只是累了。)
What's wrong?
Is anything wrong?
What's the problem?
Is something bothering you? *bother “使……煩心”、“折磨”。
你沒事吧?
Are you okay? *用於對方發生什麼不好的事情時。
Are you all right?
到底怎麼回事?
What's going on?
What's going on? (到底怎麼回事?)
We were just talking. (我們只是說說。)
What happened?
What's happening?
你有什麼心事嗎?
Is something on your mind? *be on a person's mind “有什麼掛心的事”。
Do you have something on your mind?
What are you worried about? (你擔心什麼?)
What's on your mind? (你擔心什麼呢?)
Is anything bothering you?
我擔心你。
I was worried about you.
I was concerned about you.
請不要特地為我(而麻煩您吧)。
Please don't go out of your way.
I'll drop you off. (我送你回家。)
Please don't go out of your way. (請不要特地送我。)
你怎麼那麼嚴肅。
You look serious.
You look serious. (你怎麼那麼嚴肅。)
This is important. (這事很重要。)
You look grave.
你今天看上去很悲傷。
You look sad today.
你今天怎麼滿臉的不高興。
You don't look very happy today.
你怎麼悶悶不樂的呀?
Why are you so glum? *glum “悶悶不樂的”、“憂鬱的”、“愁悶的”。
Why are you so glum? (你怎麼悶悶不樂的呀?)
My girlfriend just dumped me. (女朋友剛跟我吹了。)*dump “拋棄”。
Why so glum?
Why the long face?
你看起來很疲憊。
You look exhausted. *exhausted “精疲力盡”、“疲勞不堪”，表示在此情況下再也不能做任何事情的疲勞感。
You look very tired.
You look worn-out.
You look bushed. *俚語。
You look pooped. *俚語。
你該休息一會兒。(你需要喘口氣。)
You need a break.
It's six o'clock already. (已經6點了。)
Yeah, you need a break. (是呀，你該休息會兒了。)
You need a rest.
You need to take a break.
You should take it easy. (你該放鬆會兒。)
你今天有點兒不大對勁。
Something is wrong with you today.
You're not yourself today.
You seem different today.
誰讓你煩躁了?
Who are you irritated with? *用be irritated with...表示“為……而急躁的”、“為……而發怒的”。
Who has irritated you?
你太緊張。
You're nervous.
I think you're nervous. (我覺得你太緊張。)
No, I'm not nervous! (沒有，我不緊張。)
You seem nervous. (你好像很緊張。)
●同情
聽到這事我很難過。
(I'm) sorry to hear that.
My dog died. (我的狗死了。)
I'm sorry to hear that. (聽到這事我很難過。)
I'm sorry about that.
(That's) too bad.
That's a pity.
What a pity.
How awful. (太可怕了!)
How sad. (太讓人傷心了!)
Tough luck.
Sorry.
What a shame. (太遺憾了。) *shame “遺憾的事”、“倒黴的事”。
真不走運!
That's unfortunate.
It rained every day while I was in Hawaii. (我在夏威夷那幾天，每天下雨。)
That's unfortunate. (真夠倒黴的。)
I'm sorry about your misfortune. *更禮貌的說法。
It's unfortunate.
常有的事。
It happens!
這是常見的錯誤。
It's a common mistake.
那你肯定很難受吧。
It must be tough for you. *tough表示“困難的”、“不容易的”、“費力氣的”。
She won't talk to me anymore. (她再也不會和我說話了。)
It must be tough for you. (那你肯定很難受吧。)
It must be hard on you.
啊，真可憐!
Oh, poor thing! *poor “可憐的”、“太慘的”。
Bob got fired. (鮑勃被解僱了。)
Oh, poor thing! (哦!太慘了!)
Oh, poor baby!
Ah, poor Bob! (啊，可憐的鮑勃!)
我理解你的心情。
I know how you feel.
My wife left me. (我妻子離開了我。)
Mine, too. I know how you feel. (我也是，我瞭解你的感受。)
I understand the way you feel.
I really sympathize with you. (我真的同情你。)
●安慰
別在意。
Never mind.
I'm really sorry! (我真的很抱歉。)
Never mind. (沒什麼。)*帶有“別在意”、“忘了它吧”、“沒什麼”的語感。
Don't worry (about it).
It's okay.
Forget (about) it. (沒什麼。) *比Never mind更直接。根據說法不同，有時聽起來沒有禮貌。
太遺憾了。
What bad luck. *用於寬慰努力了但卻沒能成功的人。“太遺憾了”、“太不順了”、“太可惜了”。
Better luck next time! (下次一定會走運的!)
That's too bad!
What a shame!
Bummer! *俚語。
沒事兒。
That's all right.
英語口語-害羞
I'm shy. *shy 表示由於性格或不習慣社交場合，因而不願與他人接觸，在別人面前非常害羞。
Come on. Let's meet new people. (來，我們去認識認識那幾個新人。)
But I'm shy. (可我不好意思。)
I'm so embarrassed! *embarrass 表示因為語言或行動，使人感到困窘，或使人感到侷促不安、為難。
Your mom showed me your baby pictures. (你媽媽讓我看了你嬰兒時的照片。)
I'm so embarrassed. (真不好意思。)
我為自己感到慚愧。
I'm ashamed of myself. *ashamed 表示“(做了什麼不好的事而)感到不好意思”。
I'm ashamed of myself. (我為自己感到慚愧。)
Don't be so hard on yourself. (別太難為自己了。)
I'm embarrassed of myself. (我為我自己害臊。)
I'm ashamed that I did that. (我為自己所做的事感到羞愧。)
真恬不知恥!
How shameful!
It's very shameful.
It's quite a shameful story. (真太不知羞恥了。)
That's very unfortunate. (那太令人遺憾了。)
你真丟臉!
Shame on you! *口語中常用來表示“你真丟臉!”、“不成體統!”、“丟人現眼”。
I lied to him. (我對他說謊了。)
Shame on you! (你真不害臊!)
You should be ashamed!
英語口語-商業信函用語引言
英語口語-商業信函用語
第一段落 邊陳述寫信目的，邊設定整體。
●收信
我們收到了您1998年4月14日的來信。
We have received your letter of April 14, 1998.
We have received your letter dated April 14, 1998.
我們收到了您的諮詢函，非常感謝。
We thank you for your inquiry.
We have received your letter and thank you for your inquiry.
我們非常高興從您的來信中獲悉……
We are pleased to learn from your letter...
From your letter we have learned that...
我們收到了您1998年5月23日的來函查詢，非常感激。
We are grateful for your inquiry of May 23,1998.
我們已經收到了您1998年6月6日的來信。
This is to acknowledge your letter of June 6, 1998.
●回信
我非常愉快地回覆您1998年8月18日的來函查詢。
We are pleased to respond to your inquiry of August 18, 1998.
We are pleased to answer your letter of August 18, 1998.
以下是就您1998年10月21日來信的回函。
We are writing in response to your letter of October 21, 1998.
We are writing with reference to your letter of October 21, 1998.
這是對您1998年10月29日來信的覆函。
This refers to your letter of October 29, 1998.
這是對您1998年11月4日來信給予的答覆。
This is in response to your letter of November 4, 1998.
●從來信中得知
我們高興地從您的來信中得知……
We are happy to learn from your letter that...
From your letter we have learned that...
我們很遺憾地從您的信中得知……
We regret to learn from your letter that...
We are really sorry to learn from your letter that...
我們為我們的差錯向您表示真誠的歉意。
We would like to offer our sincere apologies for the mistake. *“從內心發出的歉意”，用sincere apologies表示。
得知……真是太好了。
It is nice to know that...
It is nice to learn that...
It is nice to hear that...
為……我們很遺憾。
It is regretted that...
It is regrettable that...
●聯絡
我們非常愉快地通知您……
We are pleased to inform you that...
We are excited to inform you that...
We are happy to inform you that...
我們想通知您……
We would like to inform you that...
我們非常榮幸地通知您……
We take pleasure in informing you of... *用於轉達好訊息時。
We take pleasure in informing you that...
我們很遺憾地通知您……
We regret to inform you that... *通知的內容不太好時。
我們抱歉地通知您……
We are sorry to inform you that... *比用regret的語氣要婉轉。
請允許我通知您……
Please be advised that... *好、壞訊息均可以用。
●隨信附上
隨信附上……
We will enclose... *enclose “裝入信封”。
隨信附上……的影印件
We are enclosing a copy of...
……影印件隨信一併寄上。
There is a copy of... attached to this letter. *attach 有附上“大件的東西和主要東西”的語氣。
Attached, please find...
附上了你要的……
Attached you will find...
附寄在內的是一份……的影印件。
Enclosed is a copy of...
Enclosed, please find...
A copy enclosed.
●寄給……、請(對方)寄出……
我們將寄給你……
We will send you...
We are sending you...
We will mail you...
我們非常高興地寄給你……
We are pleased to send you...
We are happy to send you...
我們另外再把合同書寄給您。
We are sending you the contract separately.
您能將……寄給我們嗎?
Would you please send us...? *雖是口語，但給人有禮貌的感覺。
如果你能將……寄給我的話，我們將非常感謝。
We would appreciate it if you would send us... *表示對對方的感謝之情。If you would send us是假設條件句，意思是“我不知您是否能給我寄來，如果能寄來的話……”，這是對對方相當尊重的說法。
●認為對方收到了自己的信件
幾個月前，我們曾就……事給您寫了一封信。
Some months ago we wrote you regarding... *regarding “關於……”。
就……事我們至今沒有得到您的迴音。
So far, we do not seem to have received word from you... *催促什麼事情時。
如果在1998年12月1日前還得不到您的迴音的話，……
If we do not hear from you by December 1, 1998...*語氣有些嚴厲。
有關……事，我們還未收到您的任何迴音。
So far, we have not received word from you... *so far “至今為止”。
So far, we have not received any word from you...
●因回覆遲了而表示歉意
很抱歉未能儘早給您回信。
We apologize for not replying to you earlier.
未能及時給您回信，我們深表歉意。
We are sorry for not answering your letter sooner.
We are sorry for not replying to your letter sooner.
We are sorry for not responding to your letter sooner.
久未回信，讓您久等了。
Thank you for your patience. *patience “忍耐，耐心，耐性”。
英語口語-商業信函用語正文
英語口語-商業信函用語
中間段落 敘述信函的主題。必要時可以分成數段展開議論。
●敘述事情
我們被告知……
We are told that...
我們從青木先生那兒瞭解到……
We understand from Mr. Aoki that...
我們察覺到……
We observed that...
We found out that...
We discovered that...
我們希望提醒貴方注意……
We would like to call your attention to... *用於必須說出很嚴重的事情時。
我們想利用這次的機會就……事提醒您。
May we take this occasion to remind you that... *有禮貌但語氣嚴厲。用於欠款到期不還等情況時。
May we take this opportunity to remind you that...
●轉達希望
我們希望您能……
We hope that you will...
我們希望收到……
We hope to receive...
我對……很感興趣。
We are interested in... *適用於索取資料時。
我們渴望知道……
We would be interested to learn...
如果您能告訴我們……，我們將不勝感激。
We would appreciate it if you will let us know...
We would appreciate it if you would let us know...
We shall appreciate it if you would let us know...
我們能麻煩您將……寄給我們嗎?
May we ask you to send us...?
●致謝
非常感謝您為我們提供的一切。
We thank you for your offer.
您……，我們不勝感激。
I appreciate very much that you...
對貴方的大力合作我們萬分感激。
We appreciate your cooperation and... *cooperation “合作”。
We thank you for your cooperation and...
●感到遺憾
得知……，我們感到很遺憾。
It is regretful to learn of...
我們抱歉地通知您……
We are sorry to inform you that...
為……，我們深表遺憾。
We are very sorry that...
我們遺憾地通知您……
We regret to inform you that... *We are sorry...帶有說話人犯有過失的語氣。而用We regret和regret則不清楚過錯是在哪一方。
It is regretted that...
●表示歉意
就……，我們表示歉意。
We apologize for...
We deeply apologize for... *更加強調。
We sincerely apologize for... *更加強調。
我們對……感到非常抱歉。
We are very sorry for... *比We apologize for...的'語氣要婉轉的道歉方式。
●抱怨
怨言對對方來講絕對不是一件使人愉快的事情，所以在表達方式上有必要下一番工夫。
我們不得不遺憾地通知您……
We are sorry to inform you that...
我們不得不很遺憾地提醒您……
We very much regret to have to remind you of...
我們請求您對……給予注意。
We invite your attention to... *用於引起別人注意時。attention “注意”。
We would like to call your attention to... *比較禮貌的說法。
我們想提醒您注意……
May we remind you that...?
May we take this occasion to remind you that...? *語氣較委婉，“藉此機會我想就一問題提醒您的注意”。
我們想指出……
We wish to point out that... *wish to... 雖然緩和了“我認為……”的語氣，但是說法仍然比較直接。point out “指出”。
●祝賀
我們非常高興地獲悉……
We are delighted to learn that... *用於私人的或和對方很熟的情況下。delight “非常高興”。
衷心地祝賀你……
Congratulations on your...
We would like to offer our congratulations on your...
●弔唁
剛剛驚悉××不幸逝世，我們深感悲痛。
We have just learned with profound sorrow of the passing away of... *profound “發自內心的”，sorrow 表示“悲痛”。
對××的不幸逝世我們深感痛惜。
We wish to express our deep regret over the passing of... *death 也可以代替passing, 但是death說法太直接，最好避開。
請接受我們誠摯的哀悼。
Please accept my sincerest condolences.
●同意
我們同意你們關於……的意見。
We agree with you on...
We agree with you on the following issues... (我們同意以下幾點。)
我們完全同意您信上所提出的所有問題。
We are in full agreement with the points raised in your letter. *raise 表示“提出質問、異議”。
We are in complete agreement with the points outlined in your letter.
我們非常高興能有機會……
We are very pleased to have the opportunity to...
We are very pleased to be in a position to... *較繞圈子的說法。
我們非常高興地……
We will be delighted to...
We will be delighted to meet with you on June 4, 1998. (我們非常高興地期待著能在1998年6月4日見到您。)
●陳述自己的見解
我們認為……
We think that...
We believe that... (我們相信……)
We understand that... (我們理解……)
我們強烈地感到……
We feel strongly that...
We feel strongly that our products are the best. (我們強烈地感到我們的產品是最好的。)
我們所理解的是……
It is our understanding that...
We understand that...
我們對……完全沒有異議。
We do not anticipate any objections to...
We do not anticipate any objections to your proposal. (我們對貴社的提議沒有任何異議。)
我們找不到任何理由……
We can see no reason why... *直譯是“我們不明白為什麼必須……的理由。”Why以下是說話人認為不太合適的事情。“我們一向不認為……”、“我們對不那樣做沒有異議”、以這種煞有介事的語氣使對方感激。
●反駁對方
我們不清楚您到底是怎麼想的。
It is not (quite) clear to us what you had in mind.
It is not clear to us what you meant.
It is not clear to us what you intended.
使我們擔心的一點是……
The one point that concerned us (a little) was... *concern “擔心，在意”。
The one point that troubled us was...
我們對……感到擔心和掛念。
We have become concerned with regards to...
We have become concerned with regards to the shipment schedule. (我們對裝船的日程感到擔心和掛念。)
●中立的答覆
我們正在……過程中。
We are (now) in the process of... *in the process “正在……，……正在進行中”。
We are in the process of reviewing your suggestion. (我們正在重新研究貴社所提出的方案。)
我們非常重視……
We value ... highly.
We value your suggestion highly. (我們非常重視貴社所提出的建議。)
我們非常感謝您提出的這件事。
We thank you for raising the issue. *內容可能是好，也可能是壞。
您的建議將由……進行討論。
Your suggestions are being followed up by...
Your suggestions are being followed up by our committee. (您的建議將在我們委員會進行討論。
Your suggestions are being reviewed by...
英語口語-(商業信函用語)結語
謹致問候
Yours (very) truly, *用於商業。
謹致問候
Sincerely yours, *稍帶親近的感覺，用於商務信函或給朋友的信中。
謹致問候
Cordially, *稍帶親近的感覺，用於商務信函或給朋友的信中。
謹致問候
My best regards, *帶有個人的語感，用在給朋友寫信時。
謹致問候
With best regards, *帶有個人的語感，用在給朋友寫信時。
謹致問候
The very best to you, *帶有個人的語感，用在給朋友寫信時。
謹致問候
Best wishes, *帶有個人的語感，用在給朋友寫信時。
大運會必備接待口語
大運會必備接待口語
Hello！Good morning/afternoon/evening.
您好！早上/下午/晚上好。
How are you？
您好嗎？
How was your trip？
您的旅途還愉快嗎？
I’m really happy to meet you。
非常高興見到您。
Welcome to Shenzhen.
歡迎您到深圳來。
My name is Li Gang. Nice to meet you.
我叫李剛。很高興見到您。
We are volunteers for Shenzhen th Summer Universiade.
我們是深圳第屆夏季大學生運動會的志願者。
I feel honored to know you.
能認識您我很榮幸。
It’s very kind /nice of you.
您真是太好了。
I appreciate it very much.
我非常感謝。
Thank you very much.
太謝謝您了。
You’ve been very helpful.
您幫了我大忙了。
I’m （very/terribly）sorry.
（非常）對不起。
Excuse me for a minute.
請原諒我失陪一下。
Please accept our apologies.
請接受我們的歉意。
I’m sorry. I didn’t mean it.
對不起，我不是有意的。
Can/May I help you？
我能幫您嗎？
Do you need a hand？
您需要幫忙嗎？
What can I do for you？
我能為你做點兒什麼嗎？
Would you like me to get you a taxi？
需要我幫您叫一輛的士嗎？
Please let me know if you need any help.
如果您需要幫助的話，請告訴我。
You may come to me anytime you need help.
如果您需要幫助，隨時都樂意來找我。
Where are you heading？
您要到哪兒去？
Go straight ahead and turn left at the traffic lights。
請直走，在交通燈處向左拐。
Walk down this road to the first crossing and then turn to the right.
沿著這條路直走到第一個十字路口再向右拐。
Take the elevator down to Basement Level One and it’s right there。
搭電梯到負一層，它就在那兒。
