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2017年商務英語考試高階聽力模擬訓練試題

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2017年商務英語考試高階聽力模擬訓練試題

  Telephone Calls 打電話

  Brief Introduction

電話問詢是貿易中一種很常見的方式。對於生產或交易中遇到的各種問題,如果能通過電話方式解決,那便是最快捷、最有效率的。

Basic Expressions

1. This is Dajiang Food Store. How may I help you?

這裡是大江食品店。請問我怎樣能幫到你呢?

2. Could you put me through to the toy department?

請幫我接玩具部好嗎?

3. I’d like to order 3 cases of beer.

我打算訂購三箱啤酒。

4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.

我叫託尼·史密斯,住上海賓館2107房間,我的電話號碼是 6567-8900。

5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.

您訂的書請匯款一千五百元過來,郵資包括在內。

6. Hold on a moment please.

請稍等。

7. I’ll see if she is in.

我去看看她有沒有在。

8. I am afraid she is out at the moment.

對不起,她這會出去了。

9. I’ll be pleased to if I can.

如果能的話,我很高興。

10. Extension 121, please.

Sorry, the line is busy.

請接121號分機。

對不起,線路忙。

11. Could I speak to Mr. Johnson, please?

Sorry, there is no one by the name of Johnson here.

我可以和約翰遜先生通話嗎?

對不起,這裡沒人叫約翰遜。

12. Could you hold on a minute? I’ll get him for you.

Certainly. Thanks.

稍等,我幫你去叫他。

行,謝謝。

13. Mr. Smith is tied up at the moment.

OK. I’ll call again later.

史密斯先生現在脫不開身。

好的,我回頭再打電話過來。

14. I am sorry I wasn’t in when you called.

That’s all right.

很抱歉你來電話時我不在。

沒關係。

15. Operator, we were cut off. Could you reconnect me, please?

Just a moment, please.

接線員,電話斷了。可以替我重新接通嗎?

請稍等片刻。

16. Do you follow me?

Yes, please go on.

打電話

聽懂我的話了嗎?

聽懂了,請接著談。

17. Have you got it?

Sorry. Do you mind repeating?

明白了嗎?

對不起,你介意再說一遍嗎?

Conversations

Dialogue 1 (O=operator)

O: International Trading Co. . Good morning.

L: Good morning. May I speak to Mr. Smith, please?

O: May I ask who’s calling, please?

L: This is Miss Li from the United Textiles.

O: Just a minute, Miss Li.

(Switches lines) h,

Miss Li from United

Textiles wants to speak to you.

S: Put her through, please. Hello, Mr. Smith speaking.

L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me……

-- 這是國際貿易公司。早上好

-- 早上好。我想和史密斯先生 通話,可以嗎?

-- 請問您是哪位?

-- 我是聯合紡織品公司的 李小 姐。

-- 請稍候,李小姐。(轉線路)

史密斯先生,聯合紡織品公 司的李小姐想和你通電話。

-- 請把電話接過來。你好,我 是史密斯先生。

-- 早上好,史密斯先生。我打 電話是為了你寄給我的那份 協議草案……

  Dialogue 2

A: Marketing Manager’s Office. Can I help you?

B: Mr. Smith, please.

A: Sorry, he is out.

B: What time do you expect him back then?

A: Sorry, I am not sure. Can I take a message?

B: No, thanks. I will call back later.

A: That’s fine. Please call again later.

B: OK. Thank you. Goodbye.

-- 這是營銷經理辦公室。請問 有什麼事嗎?

-- 請史密斯先生接電話。

-- 對不起,他出去了。

-- 那你估計他什麼時候回來?

-- 對不起,我不清楚。你要留 個口信嗎?

-- 不用了,謝謝,我待會再打

過來。

-- 那好。請過會兒再打來吧。

-- 好的。謝謝你。再見。

  Dialogue 3

A: United Development Corp. May I help you?

B: I’d like to speak to Mr. Smith, please.

A: Who shall I say is calling, please?

B: This is Miss Zhang from ABC Corp.

A: I’m sorry, Miss Zhang, but Mr. Smith is not in at the moment.

B: When will he come in, do you know?

A: I suppose he won’t be in until 11:00.

B: May I leave a message?

A: Certainly.

B: Please ask him to give me a call as soon as he returns. He has my number.

A: Very well, Miss Zhang, I’ll do that.

B: Thank you. Goodbye.

-- 聯合開發公司。您有什麼事 嗎?

-- 我想和史密斯先生通電話。

-- 可以告訴我您是哪位嗎?

-- 我是ABC公司的張小姐。

-- 對不起,張小姐,史密斯先生 現在不在。

-- 他什麼時候來,你知道嗎?

-- 我估計他要到十一點才會來。

-- 我可以留個口信嗎?

-- 當然可以。

-- 他一回來就請他給我回個電話。 他有我的電話號碼。

-- 好的,張小姐。我會的。

-- 謝謝。再見。

打電話

  Dialogue 4

A: Is Mr. Zhang there, please?

B: Sorry. I can’t hear you. Would you please speak a little louder?

A: I said, is Mr. Zhang there?

B: Mr. Smith, the line is bad. Don’t hang up, please. I’ll have the call transferred to another line.

-- 請問張先生在嗎?

-- 對不起。我聽不清楚。請說 大聲一點好嗎?

-- 我是問,張先生在嗎?

-- 史密斯先生,電話線路不清 楚。請別掛,我把電話轉到 另一條線路上去。

  Dialogue 5

A: (on the phone) Hello? Smith here.

B: Oh, Mr. Smith, my name is Melva Miller. You don’t know me, but I’m a friend of Mike Black.

A: Oh, yes?

B: When I told Mike I was coming to live here he gave me your name, and suggested that I give you a ring. I was wondering if you could give me some advice.

A: I’ll be pleased to if I can. What can I do for you?

B: Well, I’m looking for a place to live. Mike thought that as you’re an estate agent you might know of something suitable.

A: Yes, I think I can help you. Why don’t you come round and see me? Do you know where my office is?

B: Yes. I’ve got the address.

A: Good. Where are you now?

B: I’m at the post office.

A: Oh, well, that’s just a few minutes walk from my office. Come round and see me now.

B: Thank you very much, Mr. Smith.

A: Not at all.