2016年下半年BEC高階考試將於11月19日進行，大家備考得怎樣啦?以下是yjbys網小編整理的關於商務英語高階閱讀考前突破練習，供大家備考。
The bank with ideas
With several hundred years of history behind it, the APL Bank has few problems __(0)__ businesses that it is reputable and secure __(19)__ of a range of banking services. Now, it is demonstrating to business customers that it is flexible and responsive enough to __(20)__ their changing needs 21st century.
Based in London, APL offers banking services to businesses throughout the UK via its branch __(21)__. Most customer service provision is __(22)__ out by personal account managers based in local branches. Together with __(23)__ staff at company headquarters.
An important __(24)__ for APL has been to make it easy for customers to __(25)__ business with the bank. They can contact their account manager by direct line or email; if the manager is on holiday, a carefully chosen colleague becomes the ‘account contact’ and __(26)__ with the customer during the manager’s __(27)__. In addition, for those who want __(28)__ to their bank at any time of day or night there is now a 24-hour phone-based service.
In order to remain competitive and build customer loyalty, the bank guarantees to turn around urgent loan __(29)__ within 24 hours. This focus on the customer has also been a driving __(30)__ in APL’s recruitment and development policy. For example, newly inducted staff __(31)__ a ‘customer service review’ to find out what it is like to be on the other side of the desk, asking to borrow money.
Together, these __(32)__ in banking have achieved excellent results. The customer __(33)__ is growing fast, and last year the bank gained 36,000 new business accounts.
0 A. urging B. convincing C. encouraging D. confirming
19 A. producer B. supplier C. provider D. giver
20 A. achieve B. reach C. meet D. assist
21 A. system B. web C. grid D. network
22 A. taken B. brought C. carried D. put
23. A. aid B. support C. guidance D. backing
24. A. objective B. purpose C. direction D. scheme
25. A. do B. run C. make D. have
26. A. copes B. arranges C. handles D. deals
27. A. vacancy B. departure C. absence D. retirement
28. A. access B. entrance C. approach D. opening
29. A. demands B. applications C. proposals D. orders
30. A. power B. strength C. force D. pressure
31. A. take over B. go through C. set down D. put up
32. A. innovations B. adaptations C. revisions D. modernizations
33. A. source B. base C. centre D. foundations
參考答案：CCDCB AADCA BCBAB
