assurance
保證，確保
The salesman gave his assurance that the price would not go up.
那位業務員保證價格不會上漲。
certainty
拍賣
Sothebys announced that they would be selling a Monet painting in the May auction.
蘇富比拍賣行宣佈他們將在五月的拍賣會上拍賣一幅莫奈的畫作。
avoid
避免，迴避
Try to avoid talking about the price until the very end.
在事情敲定前，要試著避免談到價錢。
boom
景氣，繁榮
During the 1990s, the U.S. economy boomed in large part because of the expansion of the Internet.
characteristic
特色、特徵（多用複數）
Explain the characteristics of the product to the customer.
跟顧客解釋那款產品的特點。
convince
說服、使信服
You must convince the customer that your product is what he or she wants.
你必須讓顧客相信你的產品就是他們想要的。
demonstrate
示範，證明
Customers are more likely to buy if you demonstrate the product for them.
如果你向消費者示範產品如何使用，他們就比較有可能會買。
evaluate
對……評價、評估 評估
It will help you make the sale if you first evaluate the mood of the customer.
如果你先評估消費者的情緒，那麼將有助於銷售。
legitimate
合法的，正當的
Criminals with excess money often invest in legitimate businesses.
罪犯通常會把多餘的錢投資在合法的生意上。
promise
保證.許諾；諾言，希望
Never promise the customer anything!
絕對不要跟消費者保證任何事情！
specific
特有的，明確的
Every customer has a specific need.
每位消費者都有特定的需求。
variety
變化，各式各樣的事物
We have a variety of products that would suit you.
我們有各式各樣的適合你的產品。
