聽力部分:
part1(拿分的部分)
本部分主要是電話英語,分為接通電話,留言和安排.因此首先必須掌握一定的常用句型,再次因為是商務英語,所以還要掌握一定的.商務知識和商務專業詞彙.
電話英語:
1.接通
Dialing tone(盲音),engaged/busy tone(佔線),switchboard(總機),operator(接線員)
A:I phoned moment ago but I was cut you put me through to extention 4011?
B:One moment,y to keep you waiting.I'm afraid the line is you want to hold or call back later?
電子語音信箱
You are through to the voicemail of Charles Liu.I'm not at my desk right now,but if you leave a message,I'll get right back to you. To leave a message,press speak to the operator,please listen to your message,press change your message,press erase your message,press rwise,please hang up.
2.留口信
A:It/This is Feng d I speak to Charles,please?
B:(Charles)Speaking.
A:Is this a good/convenient time to call?
B:I'm rather tied up at the d you call back later?
I'm afraid Charles ①is not available. ②in a meeting.③on leave.
④not at his desk.⑤not in the office.⑥off sick today.
⑦on another line.⑧with sb. right now.⑨on holiday.
A:Could I leave a message?I'm calling about/to...?
B:Who's calling,please?
A:Feng from the Jia University.
B:Is it F-E-N-G?
A:Yes,it is F-E-N-G,F for Foxtrot.
B:Could you spell it,please?
注:26個字母在人名中都有它所代表的意思,歸納如下
A:Alpha B:Bravo C:Charlie D:Delta E:Echo F:Foxtrot G:Golf H:Hotel I:India J:Juliet K:Kilo L:Lima M:Mike N:November O:Oscar P:Papa Q:Quebec R:Romeo S:Sierra T:Tango U:Uniform V:Victor W:Whisky X:X-ray Y:Yankee Z:Zulu
3.安排
A:Shall we fix an appointment?
B:I'll check my about Monday?Would Monday be suitable/suit you?Shall we say Monday?
A:I can't make Monday.I'm afraid Monday won't be we leave it open now?I'll get back in touch with you ASAP(as soon as possible).
