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Dialogue 1
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello.I would like to speak to your director of human resources,ins,Please.
A:Just a moment.I'll check to see if she is at her I tell her who is calling?
B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.
A:Thank you, you please hold for a moment?I'll check to see if she is available.
B:No problem.
A:I'm sorry,ins is away from her has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the 's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:I'm sorry,I didn't quite catch that,could you please repeat the number?
B:No problem,my office number is 635-8799,Tell her to ask for extension 31.
A:I'm sorry,on,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure ins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
