在社會發展不斷提速的今天，很多地方都會使用到道歉信，道歉信可以幫助我們達到致歉的目的，從而增進友誼和信賴。還是對道歉信一籌莫展嗎？下面是小編精心整理的道歉信中英文，供大家參考借鑑，希望可以幫助到有需要的朋友。
道歉信中英文1
遊客朋友們：
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見，今年在政府論壇上有兩封公開批評我們的帖子，說實在的，剛剛看到的時候，心裡確實是堵得慌的，不高興的，總覺得目前國內旅遊市場大環境就是這個樣子，大社不強，小社散差，從業人員服務意識、技能普遍不強等等，剛開始，我們確實給自己找了一些自我安慰的藉口。
現在再認真思考這個問題，我們覺得，做為從業人員有責任、有義務，也必須為遊客提供更為輕鬆、快樂的旅遊時光。坦誠的說，今年7、8兩個暑期月份下來，在我們質檢回訪過程中，所發現存在質量問題的，遊客投訴到公司的也絕不僅此兩例。
我們總結分析下來，存在質量問題的主要是散客出遊群體，暑期質量問題一般容易出現在車輛空調不好，某些導遊態度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類，一類是組團旅行社，我們**就是這樣型別的旅行社，面向終端客戶收取客源;一類是地接旅行社，主要接待外地遊客來本地旅遊;第三類是同行批發旅行社，如揚州蘇之旅旅行社，儀徵旅行社同行受制於客源量問題，收到遊客報名後，無法獨立發團，只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制於同行批發旅行社，從某種程度上來說，儀徵散客出遊，選擇哪家旅行社報名的差別是不大的，唯一的區別所在是旅行社經營者的思路，以及遇質量投訴後，規模大一些的旅行社對批發旅行社的牽制能力會更強一些，僅此兩點而已。
關乎旅遊質量還有一個很重要的點，就是導遊，景點美不美，全靠導遊一張嘴。好的導遊除了在講解上會更為精彩外，對於遊客心理的把握能力通常也會很強，會有較強的協調溝通能力，而目前導遊的生存狀態基本上都是以兼職為主，這種生存狀態，也從很大程度上導致了其責任心的下降，因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導遊，而是因為旅遊業的季節性特別強，旺季再多導遊也不夠用，進入12月份以後的3個月淡季對於小旅行社而言，可能1個導遊都嫌多，這個微利行業人力成本應該是最大的成本了，所以這種季節性的特點也導致旅行社不敢、不能用過多的全職導遊。我們公司目前全職導遊有16名，在揚州地區算得上是規模龐大的一支導遊隊伍了，但也只能應對平常季節的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團隊，就是一個主要由兼職導遊帶隊的團隊。
從我們自身的角度來講，我們必須認真反思這個行業，認真反思自已，如果不能真正將客戶贏這個第一戒寫到我們每個員工心裡去，**旅行社終將被市場淘汰。從上週起，我們已經開始在竭盡全力探討遊客旅遊體驗的問題，我們希望儘快將我們的服務意識、服務技能，迅速從對人的服務，提升至對客戶的服務。我們將盡已所能去改造現有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅遊業的現狀，終將實現給遊客創造輕鬆快樂時光這個最終目標。當然，接下來可能還會有質量問題出現，還會有遊客投訴，但我們會以最好的狀態，迅速處理這類的質量問題，給遊客一個儘可能滿意的答覆。
道歉信中英文2
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
Tom
親愛的戴維：
請原諒我收到您12月7日的來信後遲遲未復，現將原因告訴您，相信您一定會諒解的。您的來信到來時，我正巧在香港，家人無法及時轉遞。你的信一直放在我寫字檯上，直到我回到才看見，拖至今天才回信，深表歉意。
這次出去旅行飽覽了許多美麗景色，下次見到您時，將告訴您一切。
道歉信中英文3
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
親愛的大衛:
我怕你會覺得我不可原諒過失沒有回答你的.來信7日12月早,但是當我告訴你原因,我相信你會相信忽視是可以原諒的。你的信到的時候,我只是在香港。
作為我的家庭不能轉告我我不在的時候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受。現在我要趕緊做的第一件事就是給你寫信這些幾行表達我深深的遺憾。
我喜歡許多愉快的景象在我的旅行。我將很高興給你一個賬戶,當我看到你下一個。
道歉信中英文4
1、因遲復來信致歉because of answering one's letter late
dear david:
i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.
i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.
sincerely yours,
tom
親愛的戴維：
請原諒我收到您12月7日的來信後遲遲未復，現將原因告訴您，相信您一定會諒解的。您的來信到來時，我正巧在香港，家人無法及時轉遞。你的信一直放在我寫字檯上，直到我回到才看見，拖至今天才回信，深表歉意。
這次出去旅行飽覽了許多美麗景色，下次見到您時，將告訴您一切。
湯姆
道歉信中英文5
Dear Miss Dong，
You know that I enjoy your class very ’s interesting and ver,Imissed your class last Thursday.A good friend of my senior high school came to see I have to welcome him and take him look around our should I to make up the class? I should let you know in advance there are some reasons that I can’t tell you.I hope you will accept my sincere apology.
Your student,
Lan Bo
道歉信中英文6
尊敬的客人:
Dear Guests:
歡迎閣下蒞臨全新的XX華龍XX大酒店!
Welcome to Hualong Magnate Hotel, Shaoshan!
相信我們酒店按照五星級標準的設計、設施及服務，皆能迎合當代商務及旅遊人士的種種所需。然而，由於我們酒店正處於試營業中，有部分設施及服務專案不到位，屆時引起閣下不便之處，敬請諒解。
Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.
同時，我們酒店管理層及全體員工將上下一心，當竭盡全力儘快改善目前不盡理想之狀況，希望能為閣下的下次光臨提供更加完善及周到的服務而努力。
Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.
此外，我們十分渴望得到閣下的一切意見，如蒙賜教，感激不盡，歡迎隨時直接與本職聯絡!我的電話號碼是:XXX(分機)。
Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).
誠意致歉!
Sincerely apologize!
再次歡迎閣下的光臨!
Looking forward your next coming!
道歉信中英文7
unable to keep one's promise
dear miss nancy,
much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.
hoping to see you soon.
truly yours,
tom
親愛的南希小姐：
小兒上週六突然生病，因此未能應約赴生日宴，殊覺抱歉，希望原諒，再見。
湯姆
道歉信中英文8
Dear Miss Nancy,
Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.
Hoping to see you soon.
Truly yours,
Tom
親愛的南希小姐：
小兒上週六突然生病，因此未能應約赴生日宴，殊覺抱歉，希原諒，再見。
